Terms and Conditions of Sale
Company Name: Noomi
Address: 68 rue Sainte Hélène, 59350 Saint André Lez Lille
Contact Email: contact@noomifamily.com
1. Purpose
These Terms and Conditions of Sale govern all product sales made on the Noomi website. By placing an order on our website, you unreservedly accept these Terms and Conditions of Sale.
2. Products
Noomi offers lightweight baby carriers available in 5 different colors, suitable for children from 9 months to 4 years old (up to 20 kg). Product descriptions are presented with great care to ensure clear and precise information.
3. Pricing
All prices displayed on the website are in Canadian dollars (CAD). Applicable taxes are included in the total price displayed at the time of order confirmation.
4. Ordering and Payment
Accepted Payment Methods:
- Credit Cards (Visa, Mastercard)
- PayPal
- Apple Pay
All payments are secured to protect your banking information. An order confirmation will be sent to the email address provided during the transaction.
5. Shipping
Estimated Delivery Time: 9 to 11 business days.
Shipping is free for all orders placed within Canada. Noomi uses reliable carriers to ensure fast and secure delivery of packages.
6. Return and Refund Policy
Return Period: 30 days from the date of receipt of the product.
Returns are accepted only if the product is unused, in its original packaging, and in perfect condition.
Return Fees: Free.
If the product is damaged or broken upon arrival, a new product will be sent at no additional cost.
To initiate a return, please contact our customer service at the following address: contact@noomifamily.com.
7. Warranty
No warranty is offered, except in cases where the product is damaged or broken upon arrival. In such cases, a new product will be shipped to the customer free of charge.
8. Governing Law and Disputes
These Terms and Conditions of Sale are governed by Canadian law. In the event of a dispute, the parties agree to seek an amicable solution before initiating legal proceedings.
By placing an order on our website, you agree to our Terms and Conditions of Sale. For any questions, please contact our customer service at contact@noomifamily.com.